Frequently Asked Questions

What brands do you supply, and are they industry-recognized?

At KitchenSpot, we supply a wide range of globally recognized and industry-leading brands known for their quality, durability, and innovation. Our selection includes RAK Porcelain, Chef & Sommelier, Arcoroc, APS, Portwest, Luminarc, KitchenAid, Adam Brand and many more. These brands are trusted by top hospitality establishments worldwide, ensuring that you receive only the best for your business.

Are your kitchen equipment and tools built for high-volume commercial use?

Yes, our kitchen equipment and tools are designed specifically for high-volume commercial use. We supply durable, industry-recognized brands that meet the demands of busy hospitality environments, ensuring efficiency, reliability, and long-term performance.

Do you offer branded or customized tableware and utensils?

Yes, we offer branded and customized tableware and utensils to enhance your establishment’s identity. From logo-engraved cutlery to personalized plates and glassware, we provide tailored solutions that reflect your brand’s elegance and style.

Do you keep stock of essential kitchenware and equipment, or do we need to pre-order?

We keep a selection of essential kitchenware and equipment in stock for immediate purchase. However, for specialized or high-demand items, pre-ordering may be required to ensure availability. Contact us to check stock levels or place a pre-order for specific items.

Do you provide installation services for kitchen equipment?

Yes, we do! At KitchenSpot, we offer professional installation services for all our commercial kitchen equipment. Our experienced technicians ensure that your equipment is set up correctly, safely, and efficiently, minimizing downtime and maximizing performance. Let us handle the installation so you can focus on delivering exceptional hospitality.

Can you provide customized kitchen equipment setups to fit our kitchen layout?

Yes, at KitchenSpot, we specialize in designing and providing customized kitchen equipment setups tailored to your specific space, workflow, and operational needs. Our team works closely with you to ensure an efficient, ergonomic, and high-performing kitchen layout, whether for a hotel, restaurant, or catering facility. From selecting the right equipment to seamless installation, we create solutions that maximize efficiency and enhance your culinary operations.

What is your typical delivery lead time for stocked and non-stocked items?

Stocked Items:

•⁠ ⁠Small Orders: Typically dispatched within 30 to 90 minutes.


⁠ ⁠Large Orders: Dispatched within 12 to 24 hours.


•⁠ ⁠Delivery times may vary depending on your location.

Bed Linen:


•⁠ ⁠Delivery within 7 to 14 working days.

Non-Stocked Items:


•⁠ ⁠Delivery timelines depend on the sourcing country and the client’s preferred freight options. We will provide an estimated timeframe upon order confirmation.

For urgent requests, please contact our team, and we’ll do our best to accommodate your needs.

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